Upgrade from Zendesk to Hubspot

Does This Sound Like You?

You might be facing some common challenges with Zendesk that make scaling and providing seamless support harder, such as:

Rigid SLA management: Zendesk’s SLAs might not be flexible enough to handle complex workflows, such as escalations to higher-priority teams.
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Data inconsistencies: Complex features in Zendesk can introduce operational difficulties, leading to messy data, duplicate records, and difficulty tracking tickets effectively.
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Cluttered interface: Many users find themselves overwhelmed by unnecessary features that don’t align with their needs, slowing down productivity.

It's Time to Move Beyond the Basics.

HubSpot lets you grow without limitations:

Unified platform: HubSpot provides a holistic view of customer interactions across sales, marketing, and service, helping you make more informed decisions.

Customizable SLAs: HubSpot allows for flexible SLA settings and workflow automations that fit your business, helping you prioritize high-value tickets and improve customer satisfaction.

Seamless ticket management: HubSpot’s Service Hub provides a more intuitive and customizable ticketing pipeline, enabling smoother internal operations and better customer transparency.

Streamlined automations: HubSpot allows you to automate workflows, reducing manual tasks and providing a smoother customer experience.

Data-driven insights: HubSpot’s robust reporting tools make it easier to track ticket statuses, customer satisfaction, and agent performance—offering actionable insights for ongoing improvement.

Explore our implementation menu to find the right tools for your goals—we’ll handle the setup, onboarding and customization to position you for success.

Browse the Implementation Menu

Our Approach to Implementation

Zendesk may have been nice to get started, but it won’t let you scale like you want to. That’s where we come in:
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Portal Setup
Leave the technical complexities to us. We’ll configure your HubSpot portal to match your unique business needs, ensuring a smooth and scalable foundation that supports growth.

Data Migration
Starting fresh doesn’t mean losing your history. We’ll safely transfer your data from your old CRM to HubSpot, maintaining its integrity while giving you a fresh start with better tools.
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Process Optimization
We supercharge your current workflows in HubSpot’s powerful CRM designed to streamline operations and eliminate inefficiencies, so your team can operate at their max potential, and your business can scale at pace.

What Makes Us Different

Fast Turn Around

We don’t need sleep, we’re very caffeinated

Problem-Solving Oriented

We use your business context and our HubSpot expertise to make magic

Low Flat Rate

No surprises in billing. Really.

What's Included

1-on-1 Strategy Sessions
Complete Done-For-You Setup
100% HubSpot Focused
Ongoing Support

Meet with your Dedicated HubSpot Strategist each week! Together, we’ll craft a detailed plan to get your HubSpot portal fully operational within weeks.

You’ll have a single point of contact guiding you every step of the way.

You’re supported by a team of industry-leading experts who handle every aspect of the technical setup. From portal configuration to data migration and integrations, we take care of it all so you can stay laser-focused on growing your business.

We live and breathe HubSpot. With a team of certified HubSpot experts, when you work with us, you get access to the best in the business to ensure success.

Implementation is just the beginning. For 30 days after setup, we’ll provide ongoing support for any questions or technical needs that arise, ensuring you’re fully equipped to use HubSpot to its full potential. You can also opt-in to a monthly support package after the 30-day period is over, if you find you need more expertise to support your growth goals.

Talk with a HubSpot Expert

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Faster, Better HubSpot Setups: Taylor Uses Empty Cup Digital for Success

Discover how Taylor, a HubSpot AE, partners with Empty Cup Digital to deliver faster, hands-on onboarding for pro-level HubSpot clients. With personalized support and efficient implementations, clients experience smoother setups and greater value.

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How Moxie’s VP of Sales Discovered a Simplified Sales Pipeline with HubSpot, Prior to Using Salesforce in a Previous Role.

Discover how Moxie—a med-spa software company—VP of Sales couldn’t believe how simple HubSpot was after transitioning from a company that used Salesforce. His experience with Salesforce's overly complex sales pipeline was alleviated with HubSpot’s ability to simplify sales stages, automate key processes, and set the stage for Moxie’s scalable growth—at half the cost of other solutions.

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PaySteady Optimizes Customer Service with HubSpot: A Seamless Migration from Zendesk

Discover how PaySteady transformed its service operations by migrating from Zendesk to HubSpot Service Hub. With custom solutions for inbound call management and ticketing pipelines, Empty Cup Digital helped PaySteady streamline processes and improve efficiency.

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Scaling for Growth: How Protiv Migrated from Pipedrive and Optimized Operations with HubSpot

Protiv successfully transitioned from Pipedrive to HubSpot with the help of Empty Cup Digital, solving inefficiencies and automating key processes within 4-6 weeks. With expert guidance, Protiv now has a scalable CRM system tailored to their needs.

Read the full case study

Ready to Fill Your Cup? Let's Talk About Your Project

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